AI services
AI chatbot development services
We create AI chatbots to deliver 24/7 customer support, automate routine inquiries, assist with sales or lead qualification, and help collect customer feedback — all within your app or website.
Ronas IT can build and integrate an AI chatbot that caters every business need:
Customer support
We develop chatbots that handle frequently asked questions, help resolve standard issues, and forward complex inquiries to your human support team. This helps provide faster responses to customers and reduces the workload for your support staff.
Sales and marketing
Our chatbots can qualify leads, collect contact details, demonstrate products, run interactive marketing campaigns, and provide personalized recommendations to customers. This allows your business to engage customers automatically and support your sales process.
Virtual assistants and voice
We build conversational AI systems capable of managing multi-step dialogues, integrating with your existing services, and performing a variety of tasks, including responding to voice commands. These assistants help with everything from scheduling tasks to handling customer requests, making daily operations smoother.
HR and internal
Our chatbots answer employees’ questions on company policies, leave requests, training, and onboarding, which eases the work of your HR department and improves the employee experience.
Consulting and audit
We offer analysis of your current needs, develop strategies for chatbot implementation, audit existing systems, and train your team. This approach helps conversational AI solutions remain effective and deliver maximum value to businesses.
Key benefits of AI chatbots for the business
24/7 availability
Round-the-clock support with no days off.
Cost reduction
Automation of routine inquiries reduces the workload on staff.
Improved customer service
Fast and accurate responses, personalized customer experience.
Scalability
Handles an unlimited number of requests simultaneously.
Data collection
Valuable insights into user needs and behavior.
Increased sales
Lead qualification and product recommendations.
Why choose Ronas IT for your AI chatbot development?
Deep expertise in NLP and NLU
We don’t just use APIs — we finely tune and train models for accurate natural language processing and understanding of context. Our team has hands-on experience with GPT and other advanced solutions.
User-focused conversation design
We pay special attention to conversation design to ensure your chatbot is not only functional, but also intuitive, friendly, and efficient.
Seamless integration
Your chatbots will be easily integrated with CRM, ERP, databases, social media platforms, messengers, and web platforms, becoming part of your business ecosystem.
Scalability and performance
We build solutions capable of handling thousands of simultaneous requests using cloud technologies and a microservices architecture.
Data security and privacy
We strictly follow data security and privacy standards, which is especially important for client communications.
Business-oriented approach
Our goal is not just to build a chatbot, but to deliver a solution that reduces your costs, boosts sales, or increases customer satisfaction.
The process of your AI chatbot development
Partnering with us means you’ll be guided through every step, from shaping your chatbot’s functions to launch and beyond.
1
Feature definition and specification
Together with the client, we define the required features, estimate time and cost, and prepare a detailed project specification.
2
Conversation design
We create dialog flows and user journeys, shaping the chatbot’s personality and planning for both typical and fallback scenarios.
3
UI/UX design
Our design team develops intuitive and user-friendly interfaces for the chatbot and its supporting app or platform.
4
AI model selection and training
We select and train AI models based on specified features for them to give accurate and helpful responses.
5
Development and integration
We develop the backend and interface, integrate the chatbot with necessary systems, and cover our code with automated tests to provide reliability.
6
Deployment
We launch the chatbot on the chosen platforms and make sure all systems are set up and running smoothly.
7
Ongoing support
After deployment, we monitor performance, gather analytics, and provide updates or improvements as needed to keep your chatbot effective.
Starting at
$40
/per hour
Timeline
From 4 months
Deep expertise in NLP and NLU for accurate natural language processing and context understanding.
Development of intuitive, friendly, and user-focused conversation design.
Seamless integration with CRM, ERP, messengers, and web platforms.
High scalability and performance, capable of handling thousands of simultaneous requests.
Business-oriented approach focused on cost reduction, sales boost, and increased customer satisfaction.
Our tech stack for AI chatbot development
We use a modern and reliable set of tools to build smart chatbots that work smoothly and can easily grow with your business. Our approach keeps your chatbot secure, easy to update, and simple to connect with your existing systems.
AI and NLP core
GPT3, GPT4, Dalle
Python
Hugging Face
SpaCy
TensorFlow
Backend and APIs
Laravel
PHP
Node.js
Nest.js
Integration and platforms
WebSockets
React Native
Messenger APIs
Databases
MongoDB
PostgreSQL
Redis
Cloud platforms and DevOps
Google Cloud
AWS
Kubernetes
Docker
GitLab CI
GitHub Actions
Argo CD
Grafana
Prometheus
Loki
Our cases of AI chatbots implementation
Discover how we design and deliver AI-powered chatbots tailored to specific business needs. Below are some of our recent projects where chatbot integration improved engagement and user experience, streamlined operations, and brought new capabilities to our clients’ digital products.
AI chatbot for smarter plant shopping in the UAE
We developed a cross-platform marketplace app for the UAE that features a built-in AI chatbot assistant, helping buyers find the right plants based on their preferences and answering questions about plant care. Buyers and sellers can chat to arrange deals, while all features are tailored to local regulations and support both English and Arabic.
AI storyboard generator and chatbot for creative teams
We helped a Saudi-based creative agency identify and integrate AI features in a collaborative web app for professionals like screenwriters, designers, and copywriters. The solution uses advanced AI models and chat to generate storyboard imagery and text, streamlining video pre-production, supporting creative collaboration, and saving time on manual revisions.
AI chatbot-centered neobank app: Analytics and design
We conducted in-depth analytics and designed a neobank mobile app for the UAE, integrating an AI assistant chatbot to help users manage finances, track subscriptions, and find ATMs via text or voice. Our approach combined research into banking trends and user needs with a clear, minimalist interface, tailored for regional regulations and seamless BaaS connectivity.
